AU Free Shipping for purchases over $150
SHIPPING
We use Australia Post for all our shipping.
For up to date estimated delivery times, please check https://auspost.com.au/service-updates
within AUSTRALIA
| Shipping Option | Estimated Handling + Delivery Time | Shipping Cost |
| FREE Standard Shipping for orders AUD 150 and over | 3 – 10 days | FREE |
| Standard Shipping for orders under AUD 150 | 3 – 10 days | AUD 9.95 |
NEW ZEALAND
| Shipping Option | Estimated Handling + Delivery Time | Shipping Cost |
| FREE Standard Shipping for orders AUD 200 and over | 10 – 15 days | FREE |
| Standard Shipping for orders under AUD 200 | 10 – 15 days | AUD 14.95 |
RETURNS
- Returns are accepted for faulty products only, within 7 days of receipt
- Please contact us with your order number and explanation to initiate return
EXCHANGE
- Exchange is subject to stock availability only
- Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- Exchange shipping costs are non refundable and are at the customer’s expense.
- Please choose carefully as stock is limited (https://pimallow.com.au/size-guide/)
- If unsure about size, we recommend ordering the larger size
- Please contact us with your order number and exchange request
