The “Website” means the website operated by Pimallow and available at and includes any other websites through which Pimallow makes the Services available.

These Terms & Conditions, the Privacy Policy, and any other policies or rules which may be posted on our Website from time to time (collectively the “Terms of Service”), set out the terms and conditions on which we offer you access to and use of our Website and the products and services available through the Website (collectively the “Services”).

By accessing and/or using the Services you will be deemed to have read and understood, and to have agreed to be bound by, the Terms of Service.


Ordering via the Website

You may request products from the Website by placing an Order.

Unless otherwise provided for in these Terms of Service, you may not cancel or make any amendment to your Order after it has been placed.

You will receive an acknowledgement email confirming that your Order has been received. This will be an acknowledgement only and will not constitute acceptance of your Order, or any agreement by Pimallow that all goods requested in your Order are available.

Whilst Pimallow tries to ensure that all details, descriptions and prices which are advertised on the Website are accurate, you acknowledge that all orders are subject to availability and confirmation of price.

Pimallow shall have the right to accept or decline an Order in its absolute discretion.

If your Order is declined, Pimallow will inform you as soon as possible and you will receive a full refund of the amount paid in respect of that Order.

You acknowledge that by placing an Order Pimallow will collate the Order and send confirmation of price. Pimallow will charge the entire amount owing on your card in accordance with these Terms of Service.


Our Website accepts payments using Paypal, Visa, Mastercard and Amex.


Pimallow may offer promotional discount codes from time to time in its absolute discretion, which will be subject to such supplemental terms as Pimallow deems fit, including but not limited to minimum spends. You acknowledge that a maximum of one discount will be applied to each Order.


You acknowledge that the intellectual property rights in all software and content, including the Pimallow brands and all other trademarks, trade names and logos made available to you on or through the Website remain the property of Pimallow and/or its licensors and are protected by intellectual property laws in Australia and throughout the world.

You may store, print and display such software and content only for your own personal use.

You may not publish, manipulate, duplicate, copy, sell, distribute or otherwise reproduce or exploit, in any format, any part of such software or content without the prior written consent of Pimallow.


  • Returns are accepted for faulty products only, within 7 days of receipt
  • Please contact us with your order number and explanation to initiate return


  • Exchange is subject to stock availability only
  • Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
  • Exchange shipping costs are non refundable and are at the customer’s expense.
  • Please choose carefully as stock is limited (
  • If unsure about size, we recommend ordering the larger size
  • Please contact us with your order number and exchange request


You agree to indemnify, defend and hold harmless Pimallow against any loss or damage which Pimallow may incur, directly or indirectly, arising from your use of the Website and/or the Services, and/or any breach by you of the Terms of Service, including all legal costs incurred on an indemnity basis.


To the maximum extent permitted by law, Pimallow shall not be liable to you or to any third party under any circumstances for any loss of profit, interruption to business, injury or death to any person, or for any indirect, incidental or consequential loss and damage sustained or incurred by you, whether such liability arises directly or indirectly as a result of;

  • Any breach by Pimallow of its obligations under the Terms of Service;
  • The supply, performance or use of the Services, including but not limited to any injury or illness which occurs as a result of wearing and/or using products supplied by Pimallow;
  • Any fault, delay or unavailability arising out of or in connection with electronic delays, the Internet, the Website, or the Services, including but not limited to any delay in delivery of goods;
  • Any failure to provide goods or services;
  • Any distributed denial-of-service attack, virus or other technologically harmful material which infects your computer equipment, programs, data or other proprietary material; or
  • Any negligent act or omission or wilful misconduct on the part of Pimallow.

You shall fully and completely release and indemnify Pimallow in respect of all claims, actions, demands, suits, loss and/or damages sustained by any person or party whatsoever for injury to any person and/or property caused by or in connection with or arising out of Pimallow providing the Services to you, whether caused by negligent act or omission or wilful misconduct on the part of Pimallow or otherwise, and in respect of all costs and charges in connection therewith whether arising under statute or common law on an indemnity basis.